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Term And Conditions

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Welcome to Dimex Belgium.
By accessing this website and using our services, you agree to comply with the following Terms & Conditions. Please read them carefully before using our website or booking any service.

1. Company Information

Dimex Belgium provides professional cleaning, clearance, and related property maintenance services across Belgium.

2. Acceptance of Terms

By using this website, requesting a quotation, or booking our services, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please discontinue use of our website and services.

3. Services

We provide services including but not limited to:

  • Apartment Cleaning
  • Industrial Cleaning
  • Construction Cleaning
  • House Clearance
  • Garage, Cellar & Attic Clearance
  • End of Construction Cleaning
  • Heavy Construction Cleaning

All services are subject to availability and confirmation.

4. Quotations & Pricing

  • All quotations are based on the information provided by the customer.
  • Prices may vary depending on property condition, workload, accessibility, or additional service requests.
  • Final pricing will be confirmed before starting the service.
  • Dimex Belgium reserves the right to modify pricing when necessary.

5. Booking & Cancellation Policy

  • Customers must provide accurate details during booking.
  • Cancellation requests should be made at least 24 hours before the scheduled appointment.
  • Late cancellations or missed appointments may incur additional charges.

6. Customer Responsibilities

Customers agree to:

  • Provide safe and legal access to the property
  • Inform us about hazardous materials or unsafe conditions
  • Secure valuable or fragile items before service begins

Dimex Belgium will not be responsible for unsecured valuables.

7. Payments

  • Payment terms will be discussed before service confirmation.
  • Payments must be completed within the agreed timeframe.
  • Late payments may result in additional fees or suspension of future services.

8. Liability Limitation

While we aim to provide high-quality services:

  • Dimex Belgium is not liable for pre-existing damage or hidden defects.
  • We are not responsible for indirect, accidental, or consequential damages.
  • Any complaints must be reported immediately after service completion.

9. Website Usage

Users agree not to:

  • Use the website for unlawful purposes
  • Attempt unauthorized access to website systems
  • Copy, distribute, or misuse website content without permission

10. Intellectual Property

All website content including:

  • Logos
  • Text
  • Images
  • Graphics
  • Design Elements

are the property of Dimex Belgium unless otherwise stated.

Unauthorized use is prohibited.

11. Privacy Policy

Your use of this website is also governed by our Privacy Policy.

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